Local Impact Fact Sheet For Pittsburgh

John Ciccolella

President, Bank of America Pittsburgh

Bank of America invests locally to make this a great place to live, work and do business. We provide solutions for businesses; support local institutions focused on income creation, stable housing and advancing economic opportunity; and support our local arts and culture for a thriving Pittsburgh.

350

Local
employees
27.7K

Local employee
volunteer hours
(since 2020)
$7.1M

Philanthropic
giving
(since 2020)
26

Locations
supporting clients
$53.9M

Loans to small
businesses*(Credit extended to businesses that generally have annual revenues of less than $5 million)
$1.2B

Loans to
commercial
businesses**(Credit extended to businesses that generally have annual revenues of $5 million to $2 billion)

Key Partnerships

Being a Great Place to Work

We strive to be a Great Place to Work for our employees by providing access to a broad range of opportunities to achieve their professional goals and by maintaining a culture of caring for them and their families.

Our local teammates have access to free, confidential counseling through our Employee Assistance Program and support in the moments that matter most through our industry-leading Life Event Services Team.
We recognize teammates celebrating certain career milestones with paid time away through our sabbatical program.

Supporting local businesses

Helping businesses grow is at the core of what we do. We’re proud to provide industry-leading advice, connections and tools.

Serving 3.4M businesses from start-up to $50M in the U.S., business owners have access to our leading products, scale and expertise.
We consistently rank as the No. 1 small business lender according to the FDIC.
In 2024, we were recognized as the Best Bank in the U.S. for Small and Midsize Enterprises by Global Finance.

Providing access to livable-wage jobs

We're committed to building a strong workforce to help individuals improve their financial lives and ensure a thriving economy.

We invest in partners like Pittsburgh Glass Center and Cafe Momentum in support of workforce development and job creation.
Our 1,300+ trained Community Education Ambassadors deliver free professional skills workshops across the U.S., and our on-demand content provides career readiness skills to the communities we serve.

Investing in our signature philanthropic programs

Empowering community leadership drives economic mobility. Our signature philanthropic programs help individuals achieve their goals.

Through Neighborhood Builders^®, we’ve helped over 4,000 nonprofit leaders strengthen their leadership skills and have invested over $346M in grants to nonprofits across the U.S., since 2004. This includes local organizations like Familylinks and Cafe Momentum.
Our Better Money Habits Champions deliver financial health resources and education to our community.

Awards

One of the

World's Most Admired
Companies (2025)

by
Fortune
Financial Health Support -
Banking & Payments (2024)

Certified by
J.D. Power
Top 10 most
JUST companies (2025)

by
JUST Capital