Memphis
is your home, it's ours too.
Bank of America invests locally to make this a great place to live, work and do business. We provide solutions for businesses; support local institutions focused on income creation, stable housing and advancing economic opportunity; and support our local arts and culture for a thriving Memphis.
Local connections in action
-
170Local
employees -
16.2KLocal employee
volunteer hours
(since 2020) -
$7MPhilanthropic
giving
(since 2020) -
12Locations
supporting clients -
$52.7MLoans to small
businesses*(Credit extended to businesses that generally have annual revenues of less than $5 million) -
$459MLoans to
commercial
businesses**(Credit extended to businesses that generally have annual revenues of $5 million to $2 billion)
Providing access to livable-wage jobs
We're committed to building a strong workforce to help individuals improve their financial lives and ensure a thriving economy.
- We invest in partners like Agape Child and Family Services, CEO Memphis, New Memphis, and Boys & Girls Club in support of workforce development and job creation.
- Our 1,300+ trained Community Education Ambassadors deliver free professional skills workshops across the U.S., and our on-demand content provides career readiness skills to the communities we serve.
Supporting local businesses
Helping businesses grow is at the core of what we do. We’re proud to provide industry-leading advice, connections and tools.
- Serving 3.4M businesses from start-up to $50M in the U.S., business owners have access to our leading products, scale and expertise.
- We consistently rank as the No. 1 small business lender according to the FDIC.
- In 2024, we were recognized as the Best Bank in the U.S. for Small and Midsize Enterprises by Global Finance.
Investing in our signature philanthropic programs
Empowering community leadership drives economic mobility. Our signature philanthropic programs help individuals achieve their goals.
- Through Neighborhood Builders®, we’ve helped over 4,000 nonprofit leaders strengthen their leadership skills and have invested over $346M in grants to nonprofits across the U.S., since 2004. This includes local organizations like CodeCrew, Collage Dance, Dress for Success, and United Housing.
- Our Better Money Habits Champions deliver financial health resources and education to our community.
Delivering industry-leading capabilities through technology
Innovation is at the heart of all we do. We provide digital capabilities that improve our clients’ financial lives.
- We’re harnessing digital demand with over 58M verified online and mobile users, and a record 14.3B logins in 2024.
- Erica®, our artificial intelligence (AI)-based virtual financial assistant, has recorded over 2.5B interactions since the tool’s introduction.
- We continue expanding our digital capabilities, serving over 159K digitally active local clients.
Awards
-
One of theWorld's Most Admired
Companies (2025)by
Fortune -
Financial Health Support -
Banking & Payments (2024)Certified by
J.D. Power -
Top 10 most
JUST companies (2025)by
JUST Capital