Knoxville
is your home, it's ours too.
Bank of America invests locally to make this a great place to live, work and do business. We provide solutions for businesses; support local institutions focused on income creation, stable housing and advancing economic opportunity; and support our local arts and culture for a thriving Knoxville.
Local connections in action
-
110Local
employees -
9.8KLocal employee
volunteer hours
(since 2020) -
$2MPhilanthropic
giving
(since 2020) -
5Locations
supporting clients -
$26.1MLoans to small
businesses*(Credit extended to businesses that generally have annual revenues of less than $5 million) -
$340MLoans to
commercial
businesses**(Credit extended to businesses that generally have annual revenues of $5 million to $2 billion)
Investing in our signature philanthropic programs
Empowering community leadership drives economic mobility. Our signature philanthropic programs help individuals achieve their goals.
- Through Neighborhood Builders®, we’ve helped over 4,000 nonprofit leaders strengthen their leadership skills and have invested over $346M in grants to nonprofits across the U.S., since 2004. This includes local organizations like Big Brothers Big Sisters of East Tennessee, Knoxville Leadership Foundation.
- Our Better Money Habits Champions deliver financial health resources and education to our community.
Supporting local businesses
Helping businesses grow is at the core of what we do. We’re proud to provide industry-leading advice, connections and tools.
- Serving 3.4M businesses from start-up to $50M in the U.S., business owners have access to our leading products, scale and expertise.
- We consistently rank as the No. 1 small business lender according to the FDIC.
- In 2024, we were recognized as the Best Bank in the U.S. for Small and Midsize Enterprises by Global Finance.
Working with our clients to support and finance their sustainability goals
We’re engaging clients as they map out strategies to transition toward a more secure and sustainable, low-carbon future.
- Since 2021, we have mobilized and deployed more than $741B in sustainable finance, of which more than $404B aligns to the transition to a sustainable, clean-energy economy.
- We procure all of our electricity from renewable sources, and more than 250 of our financial centers and more than 30% of our global real estate portfolio are Leaders in Energy and Environment (LEED) or comparable, certified.
Delivering industry-leading capabilities through technology
Innovation is at the heart of all we do. We provide digital capabilities that improve our clients’ financial lives.
- We’re harnessing digital demand with over 58M verified online and mobile users, and a record 14.3B logins in 2024.
- Erica®, our artificial intelligence (AI)-based virtual financial assistant, has recorded over 2.5B interactions since the tool’s introduction.
- We continue expanding our digital capabilities, serving over 70K digitally active local clients.
Awards
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One of theWorld's Most Admired
Companies (2025)by
Fortune -
Financial Health Support -
Banking & Payments (2024)Certified by
J.D. Power -
Top 10 most
JUST companies (2025)by
JUST Capital