Local Impact Fact Sheet For Buffalo Niagara

Ted Janicki

President, Bank of America Buffalo Niagara

Bank of America’s innovative digital capabilities and range of solutions paired with our teammates’ deep knowledge are the reasons clients turn to us. By partnering with community organizations and being a Great Place to Work, we’re helping to strengthen our local economy, so that Buffalo Niagara can continue to thrive.

550

Local
employees
64.4K

Local employee
volunteer hours
(since 2020)
$3.9M

Philanthropic
giving
(since 2020)
19

Locations
supporting clients
$62.2M

Loans to small
businesses*(Credit extended to businesses that generally have annual revenues of less than $5 million)
$703M

Loans to
commercial
businesses**(Credit extended to businesses that generally have annual revenues of $5 million to $2 billion)

Key Partnerships

Supporting local businesses

Helping businesses grow is at the core of what we do. We’re proud to provide industry-leading advice, connections and tools.

Serving 3.4M businesses from start-up to $50M in the U.S., business owners have access to our leading products, scale and expertise.
We consistently rank as the No. 1 small business lender according to the FDIC.
In 2024, we were recognized as the Best Bank in the U.S. for Small and Midsize Enterprises by Global Finance.

Investing in arts and culture

We believe that investments in arts and culture help to build communities and have a positive impact on the lives of our clients and teammates.

We support nonprofit arts and cultural institutions around the world, including Buffalo AKG Art Museum here in Buffalo Niagara.
Through Museums on Us^®, we offer our cardholders free general admission to 3 local museums during the first full weekend of every month.

Providing access to livable-wage jobs

We're committed to building a strong workforce to help individuals improve their financial lives and ensure a thriving economy.

We invest in partners like Buffalo Center for Arts & Technology, Feedmore WNY and Say Yes Buffalo in support of workforce development and job creation.
Our 1,300+ trained Community Education Ambassadors deliver free professional skills workshops across the U.S., and our on-demand content provides career readiness skills to the communities we serve.

Delivering industry-leading capabilities through technology

Innovation is at the heart of all we do. We provide digital capabilities that improve our clients’ financial lives.

We’re harnessing digital demand with over 58M verified online and mobile users, and a record 14.3B logins in 2024.
Erica^®, our artificial intelligence (AI)-based virtual financial assistant, has recorded over 2.5B interactions since the tool’s introduction.
We continue expanding our digital capabilities, serving over 142K digitally active local clients.

Awards

One of the

World's Most Admired
Companies (2025)

by
Fortune
Financial Health Support -
Banking & Payments (2024)

Certified by
J.D. Power
Top 10 most
JUST companies (2025)

by
JUST Capital